ION Television Phone Numbers and Emails

Toll-Free Number:

  • (888) 467-2988
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Customer Service:

  • (727) 479-1000
  • (818) 563-1005
  • (212) 757-3100
  • (561) 659-4122

General Info:

  • (800) 548-4532
    Submit a script to ION Television

ION Television Emails:

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Contact Information

ION Television Website:

ION Television Help Center:

Corporate Office Address:

ION Media Networks, Inc
601 Clearwater Park Rd
West Palm Beach, Florida 33401-6233
United States

ION Television Rating Based on 365 Reviews

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How Good is ION Television's Customer Service?

Kathryn C Bfz
Kathryn C Bfz
Feels Disappointed | Feb 03, 2024

No response. They do not listen to their customer.

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Kathryn C Bfz
Kathryn C Bfz
Feels Disappointed | Jan 27, 2024

Listen to me and take the seriously ridiculous show BULL off of ION relevision on Fridays and reinstate Hawaii Five-O on Fridays beginning at 9am and continuing throughout the evening until midnight immediately. Thank you.

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Robertine Ygs
Robertine Ygs
Feels Disappointed | Jan 17, 2024

Didn't connect with rep

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Beth Cxu
Beth Cxu
Feels Disappointed | Dec 22, 2023

I believe y’all could do a better job of putting new programming every year on the ION channels. Hawaii Five O needs to be replaced & Criminal Minds needs to go! But my biggest complaint is yall haven’t hardly shown Christmas shows & im disgusted!

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Gaytha Tky
Gaytha Tky
Feels Disappointed | Dec 01, 2023

Was never able to get through to them! Worst customer service I've seen! Bo respect for the customer. I'll never buy an ion tv again!

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Ernest F Ikj
Ernest F Ikj
Feels Disappointed | Oct 26, 2023

They earned a fat zero!!,

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Summary of ION Television Customer Service Calls

01:24 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ION Television?

Product/ Service Question:

  • “Quality of channel”
  • “Ion 34-1 not working”
  • “Game not on”

Request for Information Question:

  • “Looking for acting jobs”
  • “Information on scooter crash”
  • “How many shows are included in the 299 fee?”

Staff Question:

  • “Get service”
  • “Why do you cut off service all the time?”
  • “Your service is terrible. You either cant hear what is being said, its off sync so its a guessing game, or you cant see whats going on. Fix this problem.”

Shipping and Delivery Question:

  • “Can we get the basketball off of Ion TV you are messing up the best show on television Hawaii Five-O”
  • “Where is Blue Bloods?”
  • “My ion tv chanbel is not coming in”

Activation/ Cancellation Question:

  • “Cancel my subscription”
  • Cancelled?
  • “Activate subscription”

Return/ Replace Question:

  • “You keep changing the lineup and it don't make sense leave the line up the way it's supposed to be put criminal minds on Thursday and put blue bloods on Sunday”
  • “Is private eyes returning for season 3”

Account Question:

  • “Not broadcasting ACC games as scheduled”

Refund Question:

  • “Refund”

Other Question:

  • “Excessively loud "Background music"”
  • “Picture doesn't match with dialogue”
  • “They took off Hawaii 50 on Friday night. BEST SHOW ON TV. BULL SUCKS!”


Related Companies

Ion Media Networks, Ion Plus, Ion life


Ion Television is a broadcast, cable, and satellite television network which specializes in family entertainment programming. It was launched by Lowell "Bud" Paxson in July 1998 as Pax TV. The network owner is Ion Media Networks. The company headquarters is based in West Palm Beach, Florida, United States. Ion Television has children programming on Saturday and Sunday mornings. It also broadcasts sports events including Champions Tour of golf, the Paralympic Games, and soccer matches from the Women's United Soccer Association. The television network has Qubo and Ion Life sub channels. There is an Ion Television application for mobile devices with Apple and Android operating systems.

ION Television reviews and complaints

ION Television is ranked 194 out of 3352 in Media category

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