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Contact ION Television Customer Service

How to Reach a Person at ION Television

Verified Contact Information

Toll-Free Number:

  • 1-800-548-4532
    Submit a script to ION Television
Call Now
Send Message

Customer Service:

  • 1-727-479-1000
    Clearwater, FL
  • 1-212-757-3100
    New York, NY
  • 1-650-261-1370
    Redwood City, CA
  • 1-561-682-4100
    West Palm Beach, FL

Legal:

  • 1-833-719-3352
    Privacy Inquiries

Customer Service:

info@iontelevision.com

Legal:

privacy@scripps.com
Privacy Inquiries

ION Television Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular ION Television Phone Number
1 (727) 479-1000
Average Hold Time
Less than 1 minute
Average Calls duration
3 minutes
Most Popular ION Television Email Address
info@iontelevision.com
Issue Resolution Rate
Low (2% reported full resolution)
ION Television Customer Service Rating
4 out of 5
View full overview

How to Contact ION Television?

Most Popular Number:

(800) 548-4532
Submit a script to ION Television

ION Television provides several phone numbers for solving different matters. Regarding audience relations, apply to the company at 888-467-2988. To submit a script to ION Television, call 800-548-4532. If you have privacy policy inquiries, contact ION Television at +1-833-719-3352.

If you have customer and general inquiries or questions, apply to ION Television by sending a letter to the following email: info@iontelevision.com. Regarding the privacy policy, send the letter to privacy@scripps.com. You can also get in touch with one of the managers via a contact form. For it, follow “Contact Us” at the bottom menu of the company’s site, open the “Submit a ticket” block, and fill out the support ticket form fields including a detailed description of your issue in the appropriate field.

If you have business or corporate-related matters, discuss them with the company specialist in the ION Television headquarters that is located in the state of Florida at ION Media Networks, Inc. 601 Clearwater Park Rd, West Palm Beach, Florida 33401-6233, United States. To arrive at the office to meet with the company specialists on time, carefully familiarize yourself with the ION Television address marked on the map.

The company's digital HelpDesk support hours are Monday through Friday from 8:30 a.m. to 5 p.m. EST. However, the specialists can change the schedule. That’s why, before applying to the ION Television customer service, view when its team operates. You can do it on the official company website. Follow “Help / FAQs” at the bottom menu and click on “HelpDesk: Holiday Schedule & Availability” to see the actual company schedule.

PissedConsumer Club

Contact Information

ION Television Website:

ION Television Help Center:

Corporate Office Address:

ION Media Networks, Inc
601 Clearwater Park Rd
West Palm Beach, Florida 33401-6233
United States

Other Info (opening hours):

Mailing Address:

The E.W. Scripps Company

312 Walnut Street, Suite 2800

Cincinnati, OH 45202

Attention: Chief Privacy Officer

More contact details

Summary of ION Television Customer Service Calls

652 TOTAL
CALLS
01:26 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ION Television?

Product/ Service Question:

  • “The voice and lips moving are out of sync.”
  • “Lips and voice are in sync”
  • “Why isn't ION carrying Fever game on Thursday April 30th 2026 at 7pm Eastern time on Ion. Instead dumb repeat of FBI is scheduled to be on”

Request for Information Question:

  • “Questions about programs”
  • “It is about my ion TV antenna”
  • “I want to know why they took law & order off on Saturday?”

Staff Question:

  • “Ion TV is off no service has been for 12 hours”
  • “Talk to customer service”
  • “No service”

Return/ Replace Question:

  • Schedule change
  • “Programming changes not shon on your advertizing”
  • “Channel 51–1 the TV guide is not correct with what is showing and it’s been like that for quite a while. Another thing the volume is so loud on your channels during the commercials and I only watch Ion I watch 51 – one. I watched 51–5 and I w”

Shipping and Delivery Question:

  • “Two please get the Domino’s commercial not to be played every time you go to a commercial”
  • “To get them to sync FIOS channel 486 now playing NCIS New Orleans. Been out of sync all darn day .”
  • “WHere is Hawaii 5. O. ??”

Account Question:

  • “Don't know password”
  • “Want to log in to existing account”
  • “Want to sign in but I don't know the username provided”

Activation/ Cancellation Question:

  • “Canceling my subscrition”
  • “Subscribe to ion”
  • “What the *** did you do with NCIS Los Angeles do not cancel or stop streaming that show that is the best show you have on all your tunes”

Website/ Application Question:

  • “App not working”

Refund Question:

  • “Refund”

Payments and Charges Question:

  • “I am curious why your station has so many paid programs on now ?”

Other Question:

  • “You are off the in [GEOGRAPHIC_DATA] AGAIN.FIX IT”
  • “Your WNBA announcers are horrible”
  • “On the Friday line up schedule, they're showing repeats of Season 1 thru 4 Episodes and not the rest of Season 1 Episodes”

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Frequently Asked Questions

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Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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